Thank you for purchasing Longview digital products! In order to protect your legal rights and dismiss your cares, Longview (Shenzhen) Technology Co.,Ltd. (called"Longview"as follows) Provide a commitment according to your needs, include the warranty and specially remind two parts. The commitment take effect from the date of the purchase (be subject to the issuing date of formal invoice).During the service time,if there are some problems from body material of product and craftwork under the normal using and maintenance condition,we can offer the free service after checking by Longview.
Warranty
  1.One year warranty
    When the product have any trouble in one year, please send the products to our attestation dealer and the repair organization to get free repair service, the organization will notify you after repaired.
Notice:There is a lack of accessories or the quatity problem for headphones, links, usage manual and random discs etc., the vendors offices will replace them by the dealer confirmed in 15 days from the date of sale.
    In addition to the mainframe products, machinery frames, headphones, links, usage manual,random discs, packaging, etc. are not within the range of “year warranty”,you can choose paid services.
  2.The hot-line consultation service
    When you meet the problem in use process, welcome to call the Longview technique consultation special line: 0755-83692026, from consult with the engineer to provide the profession solution for you, or register the services website of Longview:www.longview.net.cn to acquires the above-mentioned service.
  3.The national warranty
    If you have purchased and used our products within the scope of a warranty failure in the People's Republic of China (except Hongkong, Macao, and Taiwan regions), you can go to any location nearest for repaired(idiographic business timetable to inquire about the local distribution points).
Especially remind
    1.Don`t enjoy “warranty” situation 
    The products was sold out, if any of the following reasons, as a result of a product failure or damage, Longview have right not to comply with the "warranty" clauses to provide service, you can choose paid services. The whole machine and parts have already outrun free maintain term;
    Because of falling, crashes, squeeze, impact, heat, corrosion and other physical nature, chemical injury or damage;
    Because of without comply《usage manual》to led to the damage;
    Because of maintenance from non-maintenance personnel, customer-handling led to the failure or damage;
    Supply voltage instability caused the failure or damage;
    By water (fire) disasters and earthquake damage led to force majeure;
    Other non-product design, technology, manufacturing, quality and other issues led to failure or damage.
    Without the effective certificate and invoice (we take the date of product maintenance card as maintenance basis).
    Arbitrarily altered warranty documents;
    Warranty documents on the type or number of the products are inconsistent with the kind of the product;
    2. Warranty card is your access to services important documents, therefore, please you take good care of it, and must carry it when you need services in each! If you can`t produce warranty documents, or records of information inconsistent with the products or altered, blurred, non-identified, the maintenance period free by the production numbers represent the start-up date for the calculation of time.
    3. When the implementation of the "warranty commitments", in addition to product warranty card vouchers, and you must bring down all the parts of the product to the local dealer. Moreover, after free replacement, the "warranty commitments" term must be re-annotated free maintenance period in the new product warranty cards, the starting time from the date of replacement.
    4. When you purchase Longview products, the dealer may make some commitment beyond this commitment, please ask for the dealer to give you written confirmation to ensure that dealer of these additional commitments responsible, Longview can`t assume responsibility.
    5. In your day-to-use process, or accept service in each, you should backup important information in order to avoid the loss during maintenance. Longview not responsible for compensation for the use or maintenance of any lost data resulting from the loss.